Shipping Policy
Legal disclaimer
DMICE makes reasonable efforts to ensure orders are processed, packaged, and shipped accurately. However, DMICE does not guarantee specific delivery dates and is not responsible for delays, interruptions, or failures caused by third-party shipping carriers, weather events, customs processes, incorrect customer information, or circumstances outside of our reasonable control.
Shipping estimates are provided for convenience only and should not be considered guaranteed delivery times.
By placing an order with DMICE, you acknowledge and agree that shipping involves third-party carriers and that delivery times, tracking updates, and carrier performance are outside of DMICE’s direct control.
DMICE is not responsible for loss, theft, or damage occurring after confirmed received with shipper. Customers are responsible for ensuring accurate shipping information and taking appropriate precautions upon delivery.
For questions or concerns regarding shipping, please contact DMICE through our website contact page.
Shipping Policy
Effective Date: July 14, 2026
At DMICE — Dominion Metals, Investments & Currency Exchange, we take pride in carefully preparing and packaging collectible coins, currency, and related products to ensure they arrive safely to our customers.
1. Order Processing
Orders are typically processed after payment has been successfully received and verified.
Processing times may vary depending on:
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Order volume.
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Inventory availability.
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Holidays or weekends.
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Special promotions or live sales.
DMICE will make reasonable efforts to process orders as quickly as possible.
2. Packaging & Handling
Collectible items require careful handling. DMICE packages products using appropriate materials designed to help protect items during transit.
Packaging methods may vary depending on:
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Item type.
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Quantity ordered.
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Value of the shipment.
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Shipping method selected.
3. Shipping Methods
Available shipping options are displayed during checkout.
Shipping carriers and services may include, but are not limited to:
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USPS.
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Other available delivery providers.
The shipping method selected at checkout determines the estimated delivery timeframe.
4. Shipping Times
Delivery estimates provided at checkout are estimates only and are not guaranteed delivery dates.
Shipping times may be affected by:
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Carrier delays.
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Weather conditions.
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Holidays.
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Incorrect shipping information.
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Unexpected transportation issues.
5. Tracking Information
When available, tracking information will be provided after the order has shipped.
Customers are responsible for monitoring tracking updates and ensuring someone is available to receive deliveries when necessary.
6. Address Accuracy
Customers are responsible for providing accurate shipping information.
DMICE is not responsible for delays, lost packages, or additional shipping costs resulting from:
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Incorrect addresses.
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Missing apartment numbers.
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Incorrect postal information.
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Customer-provided shipping errors.
7. Lost, Stolen, or Damaged Packages
Once an order has been shipped and transferred to the carrier, delivery responsibility is with the shipping provider.
If a package is lost, delayed, damaged, or marked delivered but not received:
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Customers should first contact the shipping carrier.
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DMICE will assist when reasonably possible.
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Claims may need to be filed with the carrier or shipping insurer.
DMICE is not responsible for theft or loss after confirmed received by shipper.
8. High-Value Shipments
Certain valuable collectible items may require additional shipping protections, insurance, signature confirmation, or other security measures.
DMICE reserves the right to select appropriate shipping methods for high-value orders.
9. International Shipping
If international shipping is offered:
Customers are responsible for:
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Customs requirements.
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Import fees.
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Duties.
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Taxes imposed by their country.
DMICE is not responsible for delays caused by customs or international regulations.
10. Changes to Shipping Policy
DMICE reserves the right to update this Shipping Policy at any time. Changes become effective once posted on this website.